![]() ![]() Open Lenovo Vantage, navigate to Hardware Settings > Audio/Visual, then turn off Dynamic Brightness Control.Hotline Talk to one of our service representatives to receive direct support. During installation, the the brightness function does not work and screen goes to Max brightness. It has worked for some users and you might also fix the problem in this way. I understand that you have an Envy Dv6 series laptop. ![]() But not to worry because here are a couple Also sound is working through the laptop, don't know if this helps.
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